Reinforce Business with Integration Infrastructures

Reinforce Business with Integration Infrastructures Are you seeking integration between different infrastructure tools? Well, the right option is to opt for an IT integration tool for your business? However, before implementing integration infrastructures in your workflow, it’s important to delve deep into integration infrastructures. What is Infrastructure Integration? At the primary level, Integrated Infrastructure, also

Overview for On-premises to Cloud Migration strategies

Overview for On-premises to Cloud Migration strategies For the process of migration from On-premises to cloud there are two offline and online strategies. During an offline migration, the enterprise will select the use of physical storage media which includes a portable disk drive, for moving workloads and data to the cloud. More planning and effort

BMC Remedy to ServiceNow Migration

BMC Remedy to ServiceNow Migration BMC was a dominant name in the ITSM for enterprises until about a decade ago. As an early player in this crucial field, BMC offered software and services that became the gold standard in ITSM. For long BMC was able to serve the needs of enterprise IT teams and has

Integrating Salesforce with Rest API To Accelerate the Sales Performance

Integrating Salesforce with Rest API To Accelerate the Sales Performance               Building an Application Programming Interface requires in-depth technical know-how of a wide range of web-based applications and their integration to make the platform user-friendly. SPM Global Technologies offer Salesforce Lightning for different types and sizes of businesses to

Salesforce Omnichannel: Integrated Routing Of Service Requests to Improve Customer Satisfaction

Salesforce Omnichannel: Integrated Routing Of Service Requests to Improve Customer Satisfaction   Salesforce Lightning, a component-based framework for responsive app development offered by Salesforce.com, simplifies the processes for the business analysts, enterprise architects, task analysts and other business users not having adequate programming experience. Lightning is a suite of tools and technologies, and, Omnichannel in Service

Lightning Web Component

Lightning Web Component Lightning web component (LWC) is a collection of modern lightweight frameworks created on latest web standards. This is built on a Document Object Model that makes use of reusable code and generates a dynamic interface without using JavaScript or building a library. Let us understand why lightning web components were introduced by

Marketing Cloud for Customized Digital Marketing Automation

Marketing Cloud for Customized Digital Marketing Automation Marketing is always the backbone of any business. Whatever might be the size and nature of your business, adopting Automation and CRM Solutions like Marketing Cloud would be the burning need. It is clever to get technology-driven solutions to cope up with the growing needs of the market.

BMC Discovery – Atrium Discovery and Dependency Mapping

What is BMC ADDM Discovery? Currently, all IT organizations are attempting to implement IT Service Management, which is based on understanding the environment, as it is challenging to manage systems that you do not know are there. Most noteworthy, the organizations can’t know what assets support which part of the business through discovery alone, hence,

Accelerate Delivery with Jira Service Desk Approach to ITSM

Accelerate Delivery with Jira Service Desk Approach to ITSM Regardless of ITIL’s (Information Technology Infrastructure Library) eminence as the gospel of Information Technology, outdated ITSM (Information Technology Service Management) tools supporting conventional ITIL has left numerous IT organizations upset. Retaining the old school may work in several areas, but IT is an exception to this