Accelerate Delivery with Jira Service Desk Approach to ITSM

Accelerate Delivery with Jira Service Desk Approach to ITSM Regardless of ITIL’s (Information Technology Infrastructure Library) eminence as the gospel of Information Technology, outdated ITSM (Information Technology Service Management) tools supporting conventional ITIL has left numerous IT organizations upset. Retaining the old school may work in several areas, but IT is an exception to this