Four Future Promising Data Processing Bots for ITSM In 2020 and After

 Four Future Promising Data Processing Bots for ITSM In 2020 and afterLifecycle of Data processing

How do big businesses succeed to achieve remarkable growth rate even in a tough competitive environment posing new challenges continuously? These businesses use the best bots for error-free automated data processing with the least involvement of humans to get competitive advantages in customers’ oriented ITSM arena like:

  1. Improved clarity of process for team members that improves their performance
  2. Higher efficiency because of sprint based progress & quality test
  3. Faster turnaround Agile approach that minimizes repeat work
  4. Reduced paperwork that improves productivity
  5. Reduced costs and risks that increase ROI
  6. Reduced errors because of automated data processing at customized dashboards
  7. Better UX because of real-time reporting
  8. Improved customers’ satisfaction because of quality standards …… others

The importance of using the best bots has increased multifold for ITSM and DevOps communities. You too might be looking for a cost-effective and easy to adopt suite of cloud-based data processing software to improve service management, IT automation, IT operations management, workload automation, and cloud management etc. Here, I list four future promising software for secured automated data processing for ITSM in cloud, hybrid and private environments to help you grow faster in 2020 and beyond despite the new challenges posed by Covid-19 pandemic:

  1. BMC for Data Driven ITSM: BMC is a SaaS-Based suite of products for predictive IT service management. Its cognitive automation technology empowers the organizations to customize proactive service solutions to monitor, manage, and remediate the identified events. Ten salient BMC features that make it the preferred choice of businesses for cloud computing, ITSM, automation, mainframe, and IT operations include:
    • Predictive ITSM
    • Automatic discovery of multi-cloud inventory, data center, relationship data, and configuration
    • Omni-channel engaging experience to for improved productivity
    • Proactive performance optimization across complex and hybrid environments
    • Multi-cloud costs management
    • Automates security testing and optimized configuration of cloud resources and containers
    • Cloud-based capacity analytical modeling to align service demand with resources
    • Empowers DevOps to co-create a digital enterprise app
    • Self-service & service catalogue
    • Collaboration via Chat & Chatter

Feasible Data Processing Services

  1. Salesforce Robust Solutions: Salesforce, a cloud computing SaaS software, empowers the businesses for ultimate customer relationship management (CRM). Its implementation facilitates the businesses to better connect with stakeholders, clients, and potential customers. Why dothe top brands like Amazon, Adidas, ADP, American Express trust Salesforce to efficiently manage CRM functions? The top ten Salesforce features that contribute to its growing global popularity include:
  • Web-to-lead capture
  • Visual workflow
  • Drag-and-wrop interface
  • Real-time visibility
  • Salesforce mobile app
  • Duplicate blocking
  • Sales console app
  • Opportunity splits
  • Case management
  • Roles and permissions

    Data Processing

  1. AWS- Driven by Users’ Experiences: AWS (Amazon Web Services) is a bundle of cloud-based products like compute, storage, networking, mobile, databases, analytics, developer tools, IoT, security, enterprise applications, and management tools. AWS helps the organizations to grow faster, scale better, deliver better, and lower the IT costs for increased profitability. The brands like Netflix, LinkedIn, BBC, ESPN, Facebook, NASDAQ OMX, etc trust the technical excellence of AWS for ITSM. What are the AWS benefits and features that boost your business growth?
    • Secure infrastructure for analytics
    • Operational analytics
    • Big data processing
    • Customized Dashboards & visualizations
    • Real-time data movement
    • Automatic data lake building
    • Predictive analytics through machine learning
    • Frameworks and interfaces
    • Data catalog
    • Pay less by using more

Cost effective Data Processing Services

  1. Servicenow- The Best Affordable Enterprise Service Management: ServiceNow to manage digital workflows is a cloud-based platform to support the spectrum of activities in ITSM. Servicenow integration improves the employees’ productivity to help the organizations deliver what their customers expect; simply, it is called – ‘Smarter way to workflow’. Designed over ‘Now Platform’, it is a highly beneficial suite of bundled programs for service management, IT operations management, IT business management, IT assets management, DevOps, security operations, risk, compliance, and governance. Holding about 35.2%, ServiceNow has number of prestigious brands to name as its loyal customers like 84Lumber, Analytix solutions, Aquilent, Scality, etc. Why should you consider Servicenow at the core of ITSM? Top ten ServiceNow features that make it globally favorite choice for automated data-driven ITSM include:
  • Cost tracking
  • Vendor performance management
  • Real-time dashboards
  • Asset management
  • Self-service portal
  • Resource management
  • Incident routing
  • Agile development
  • CAB meeting management
  • Problem management

Data Processing Service Providers

Final Words:

Data Processing in a web-based or application-based model for ITSM has become imperative for any size business to address the customers’ needs in time before they shift to other resources. Integration of the best suitable bot for objective-oriented automated data processing needs you to consider various aspects like the issues to be addressed, processes, need of training, budget, etc. How to go ahead? Hire the top company providing tailor-made software solutions and training for data processing automation, cloud migration, service desk implementation, server automation etc to improve ITSM.


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