Mainframe Managed Services
The Mainframe has served as the backbone of IT infrastructure for enterprises across the globe, for decades. And it continues to be an integral part of many organizations’ IT strategy. Even though the idea of IT infrastructure as the way to store and process the organization’s data has undergone an evolution, the mainframe is still holding its advantages.
Years ago, many Industry analysts predicted the decline of mainframe technology, but against all odds, it continues to serve as the central nervous system of organizations across the globe, especially large enterprises.
For many enterprises, a mainframe is more cost-efficient than a virtualized mainframe cloud because it handles large workloads so efficiently. The core strength of a mainframe is its superior computing abilities. It offers better control when running workloads and it can manage workloads over a set of distributed systems far better than midrange systems. Also, when it comes to scaling and managing vector processing, nothing beats the mainframe.
Hence, a mainframe is still considered the top platform for supporting complex, data-driven IT systems, and latency-sensitive applications. Researches show it is commonly used by companies of all sizes – no matter the industry or their country of origin. More importantly, many enterprises already run their business applications on a mainframe and rewriting those applications for the cloud would be incredibly complicated.
Managed mainframes are the preferred data servers for most organizations, even the tech-savvy ones. The amount of work being done by managed mainframes is ever increasing. Though the number of managed mainframes has dropped over the years, the quantity of processing they do is on the rise. Large banks, insurance companies, and governmental agencies, especially in developed economies, depend on mainframe technology to support their businesses.
The mainframe technology landscape poses several challenges for organizations: dealing with fixed costs, a shortage of skills, lack of innovation and quality, and a high cost of ownership. Outsourcing services in mainframe management helps run, configure, and maintain the modern mainframe environment efficiently. Putting managed mainframe services into practice improves data efficiency and reduces administrative costs. It helps track the performance of your mainframe and enable you to adjust its capacity to meet the company’s needs. Mainframe service providers deliver technical and operational support with 24*7 operations.
What are the key benefits of Mainframe Managed Services?
- Reduction of Administrative Work and Costs: Allowing the shift from capital expenditures (CapEx) to operational (OpEx)
- Better Flexibility and Scalability: Enabling to adjust the capacity and the range of services to meet your company’s requirements
- Improved Reliability and Security: Monitoring the performance, reporting, managing security, and processing changes in databases by the ITIL framework
- Highly-Experienced Staff: Qualified professionals (z/OS, VSE, CICS, DB2, TWS, RACF, VMS, z/VM, Linux and others); providing administrative, technical, and business consulting support 24/7
- Wide-Ranging Product Portfolio: Including solutions from IBM and other vendors
- Extensive Training Programs: Helping the internal IT specialists acquire skills that will allow to managing the mainframe effectively
Many cost-effective Mainframe Managed Services provides a complete and holistic service offering for the mainframe environment. The broad solution includes more traditional roles such as DBA, Performance/Capacity Management, Technical Project Management, Application performance, Batch/Online performance improvements, High Availability, Disaster Recovery, etc.
Mainframe Managed Service Providers also provide a means to take over Operations, Production Support, Scheduling Support, Security Administration as well as other operational roles.
The Goal of using Mainframe Managed Services
Mainframe service providers design the services offering with the following goals in mind:
- support all major software configurations
- cover the Systems Programming roles
- provide Application and Operational support
- offer a la carte choice of services and quantity of hours
- primary component support includes:
- Operating Systems: z/OS, z/VM, z/Linux, TPF, as well as the z/VSE world
- DB/DC Systems: CICS, DB2, IMS, IDMS (for those still out there), and others
- Security: RACF, ACF2, TopSecret (TSS) – we also offer migration services to/from each of these
- any past and present ISV product
- provide on-call support coverage
- provide Disaster Recovery support – not only testing but at Disaster Declaration time.
- support IBM and non-IBM products and hardware.
- committed to aligning ourselves with your existing organization – plug-and-play to minimize disruptions to the organization or service.
- provide US-based resources with clearances to meet varying client security requirements.
- serve as a vendor-agnostic Trusted Advisor
- Cost effective mainframe services