SPM Global Technologies helps business leaders simplify IT solutions so client employees can concentrate on what’s most important – delivery. We build custom software and enable companies to transform and digitalise their businesses. Our range of services spans from custom software solutions and services to support and training for architecture, implementation, integration and dev-ops. We are located in Bengaluru, India and serve clients across the globe.
Our ability to develop effective, efficient and scalable code
is only the beginning of our capabilities.
Quite simply, we help organizations identify the right approach for ITIL implementation and use it for continuous improvement in Information Technology services for sustainable business growth. These services facilitate customers in delivering quality IT services by managing ‘information’, the key strategic resource for an organization. We leverage the experience, expertise and knowledge gained through successful implementation of ITIL v2, ITIL v3, ITIL v4 industry-recognized best-practices for our customers across the globe.
Being a “custom software services” firm, SPM Global Technologies can provide its customers with a variety of services.
Someone wise quoted beautifully, “Sky is the limit” – for Team SPM, it really is. Being a custom firm has its advantages – we have no boundaries, no limits to what we can do. A team that’s dedicatedly working on learning as we deliver, we breathe, eat and sleep upskilling. No software is tough enough for our coders to crack; no applications complex enough.
We undertake projects of different genres and capabilities – if it’s IT, it’s possible.
That’s our attitude. That’s our motto.
To summarise our bouquet of offerings, we specialise in three areas
Services
SPM Global Technologies cover most available IT management software companies’ products, majorly BMC, ServiceNow and Salesforce.
Below list of services is not an exhaustive list but will give you an idea of our capability and scope.
| BMC | Service Now | Salesforce | Others | |
|---|---|---|---|---|
| ITSM Offerings | ✔ | ✔ | – | – |
| Staff Augmentation Consulting | ✔ | ✔ | ✔ | – |
| BMC Helix Migration | ✔ | – | – | – |
| ITSM Health Check | ✔ | ✔ | – | – |
| Service Desk Implementation | ✔ | ✔ | – | – |
| ITSM Infrastructure Monitoring | ✔ | ✔ | – | – |
| ITSM On Premise Implementation | – | ✔ | – | – |
| Implementation | ✔ | ✔ | ✔ | – |
| Server Automation | ✔ | ✔ | – | – |
| Smart Reporting | ✔ | ✔ | ✔ | ✔ |
| Remedyforce Service Desk | ✔ | – | – | – |
| AWS Cloud Migration | – | – | – | ✔ |
| Consulting & Advisory | ✔ | ✔ | ✔ | ✔ |
| Applications Managed Service & Support | ✔ | ✔ | ✔ | ✔ |
| ITIL Process | ✔ | ✔ | ✔ | ✔ |
Product Expertise
Our team is expert in the custom installation, integration, service and support of the following products:
-
- BMC
- ServiceNow
- Salesforce – Lightning & Classic Version
- AWS
Training
We also specialise in providing all kinds of training in planning, implementing and maintaining all the products available in the IT and ITSM market.
