BMC Helix Discovery

BMC Helix Discovery Implementation & Consulting by SPM Global Technologies

SPM Global Technologies, a global leader in providing objective-oriented BMC Helix Discovery services, helps businesses to get a competitive advantage by implementing BMC Helix Discovery. Our strategic approach for BMC Helix Discovery implementation empowers the businesses to improve operational efficiencies, cost-effectiveness, and competencies in different domains.

What is BMC Helix Discovery?

The SaaS-based cloud-native BMC Helix Discovery is a globally trusted system that provides data-driven insights into software, hardware, and service dependencies across hybrid, on-premises, and multi-cloud environments. BMC Helix Discovery, a data discovery system, automatically maps different applications to IT infrastructure.

BMC Helix Discovery
Helix Discovery Trainings

How Does BMC Helix Discovery Work?

Helix Discovery analyzes data inventory, configuration sets, and objective-relevant relationship data to help the businesses take quick and right decisions. Its discovery capabilities smoothly manage the complexity of a range of configurations including container management, mainframe, legacy & hyper-converged infrastructure, cloud services etc. BMC Discovery informs about how the elements are connected and what their relational dependencies are. The information facilitates the IT teams to have a context-based inventory at any stage in infrastructure.

All the credentials and firewall rules used in BMC Helix Discovery implementation are local and under the users’ control. It generates customized datasets and topologies to facilitate IT service teams to leverage machine learning and AIOps for root cause analysis, anomaly detection, service management, and cost optimization.

As of today, BMC Helix Discovery is the most used scalable service and operation management system for improving innovation, efficiency, and productivity. Our dedicated Helix Discovery Support Services specialists leverage the benefits of BMC Helix Discovery to help you stay ahead of competitors.

Why Do Businesses Rely On BMC Helix Discovery? Ten Benefits of BMC Helix Discovery:

BMC Helix Discovery derives insights for IT processes improvement. It improves productivity and performance by providing actionable insights to make data-oriented decisions for the qualitative and quantitative improvement in IT asset management, IT service management, and IT infrastructure, IT operations management. The data-driven insights benefit the businesses to:

  • Reduce the incidents caused by changes
  • Reduce time for isolating the root cause
  • Reduce time for preparing audits
  • Prevent audit penalties
  • Prioritize incidents
  • Optimize data center software and hardware
  • Optimize cost and service management
  • Identify vulnerabilities and blind spots
  • Integrate REST API into CI and CD
  • Improve consistency in improving service

Enhanced Security

Service Awareness

Cost Transparency

Top Ten BMC Helix Discovery Capabilities Your Business Needs Essentially:

Most of top-ranking businesses face a common challenge: be more agile or be left behind. BMC Helix Discovery is empowered with next-generation features that are a must-have for any business pertinacious to continuously improve service standards. The leading organizations rely on BMC Discovery to have a single-pane holistic view across the multi-cloud environment. BMC Discovery provides the following key capabilities for the digital transformation of services:

  • Automated, agentless discovery
  • Dependable mapping
  • Seamless configuration
  • Optimized asset and change management
  • Infrastructure and operational support
  • Cost modeling
  • Applications implementation
  • Advanced security, audit and compliance
  • Risk management

10 BMC Helix Discovery Features That Businesses Need To Stay Competitive:

The proper selection of BMC Helix Discovery features according to the business model maximizes the ROI. Our in-house BMC Helix specialists optimize the selection of BMC Helix Discovery features to maximize the advantage of addressing the particular issue. The ten featured components of BMC Helix Discovery that make it the most dependable multi-could system to accelerate growth by improving service and operational standards include:

BMC Discovery Outpost:

BMC Discovery Outpost obtains information about the integrated software and hardware. BMC Helix Discovery sends a request to scan an IP address to Discovery Outpost; and, BMC Discovery Outpost audits the target IP address based on credentials.

BMC Helix Discovery Service:

BMC Helix Services supports businesses for cognitive service management. It responds to requests made by the registered Outpost and creates “inferred” data.

Security of Communication

It reinforces the communication security between different BCM agents.

CMDB Synchronization

It is a configurable mechanism to store data synchronized with the information provided by BMC Discovery.

Data Provenance:

It allows to assess an inferred data in UI with access to origin of information. It informs about the command, origin, and time.

Discovering Cloud Services

This feature provides cloud scanning capabilities. It creates a holistic dynamic view of cloud services, data center infrastructure, and relationships to assess how the existing multi-cloud environment enables your digital business.

Pattern Library:

It includes more than 650 patterns to fine-tune the discovery processes in line with integrated software like Oracle, HP, VMware, SAP, IBM, Hadoop etc.


It provides REST APIs and frameworks to be integrated into CI/CD processes.

BMC Helix Discovery Updates

It keeps you updated with the latest changes and new products launch. A scan of the complete system can be scheduled as per convenience to fine-tune non-production instances in line with the latest developments. 

BMC Helix Discovery App Modeling

Helix Discovery App Modeling managed services provided by BMC Helix Discovery App third party vendor take the Discovery deployment experience beyond the baseline utility. Helix Discovery App Modeling consulting addresses diverse concerns for Collaborative Application Mapping (CAM), Start Anywhere Application Mapping ((SAAM), and Pattern Language. Helix Discovery App Modeling support services facilitate you to start app modeling from anywhere after getting access through different entry points.

BMC Helix Discovery Consulting & Integrating Services by SPM Global Technologies:

For being a BMC cloud partner for over the years, we have helped a number of businesses to implement BMC Helix Discovery. Our highly trained BMC Helix Discovery experts leverage the practical benefits of each featured component by optimizing the implementation practice. SPM Global Technologies, as being the top-performing BMC Helix Discovery service company, simplifies getting started with BMC Helix Discovery by providing tailor-made Helix Discovery Trainings, consulting, and implementation services.

As one of best BMC Helix Discovery managed services providers, we offer a range of services to help you improve your competencies by integrating BMC Helix products to address particular concerns. Our customized BMC Helix services simplify the entire process because our years’ experience in integrating BMC products helps us to understand the requirements by the depth. Because of being the prominent BMC Helix Discovery Vendors, what we offer for BMC Helix Discovery integration is not limited to:

Helix Discovery Support Services

Planning For BMC Helix Discovery Implementation:

  1. System requirements
  2. Licensing entitlement
  3. Audit of overlapping IP addresses
  4. Network usage audit


Maintenance of BMC Helix Discovery:

  1. Managing standard data
  2. Licenses
  3. Users, security, and data privacy
  4. Administration interface …


BMC Helix Discovery Troubleshooting:

  1. Performance improvement
  2. Managing Outpost logs
  3. Cloud service discovery problem solving
  4. Troubleshooting AWS System Manager …

Security Audit for BMC Helix Discovery Implementation:

  1. Discovery communications
  2. Information security
  3. Available Network ports
  4. Dark space scans
  5. FIPS compliance

Integrating BMC Helix Discovery:

  1. Use of REST API
  2. Export of discovered data
  3. CMDB synchronization
  4. Integrating credential brokers
  5. Setting BMC-Helix Single Sign-On

Use of BMC Helix Discovery:

  1. Configuring credentials
  2. Running discovery
  3. Configuring discovery
  4. Improving discovery
  5. Discovering cloud services

Why Hire SPM Global Technologies For BMC Helix Discovery Implementation:

Our in-house world-class BMC experts help you reinvent your business and improve digital operations. We have helped a number of businesses to improve their operational efficiencies by providing comprehensive support for integrating BMC products including BMC Helix Remedyforce, BMC TrueSight, BMC Control-M, BMC Helix Discovery and others. The tailor-made BMC Helix Discovery solutions are highly effective to improve the business values of cloud IT automation. Besides the proven credibility for designing and integrating cloud-based business automation solution, SPM Global Technologies has many reasons to become your dependable BMC Helix Discovery consultant:

  • BMC Helix Discovery experts – Dedicated, trained, and experienced
  • Holistic approach for BMC Helix Discovery products integration
  • Comprehensive roadmap from licensing to successful usage
  • Focus on smooth transition during BMC Helix Discovery integration
  • On the site and online support and training
  • BMC Helix Discovery maintenance support post-implementation
  • Competitive-pricing; hassle-free process

FAQs for BMC Helix Discovery Implementation Consulting:

Our experts implement BMC Helix Discovery ensuring minimal impact on the existing environment. The BMC Helix Discovery features and capabilities are lightweight, agent-free, and non-intrusive.

BMC Helix Discovery uses three major discovery techniques: 

  1. Network scanning
  2. SNMP
  3. Remote command execution

No. The standard techniques of BMC Helix Discovery don’t destabilize any element of existing infrastructure. Instead, BMC Helix Discovery security audit informs you to remove rogue elements not aligned to corporate policy.

Yes. You can reset log password in BMC Helix Discovery through the command line after login into your account.

In March 2021, BMC introduced Service modeling enhancements for 21.02 BMC Helix AIOps. The new features will empower IT service operation professionals to predict better and to resolve issues faster.

First of all, our BMC Helix Discovery experts will analyze the requirements. The 2nd step will be to audit the existing infrastructure, application model, service processes etc. Our experts will structure a detailed plan sharing with you data-driven insights about the identified gaps, benefits, requirements, process, initial stage challenges, completion period etc.