As the food and restaurant business recovers from the pandemic, it's more vital than ever to have the correct IT solutions. SPM Global Technologies specializes in the food and restaurant industries, delivering expertise in mobile apps, agile development, and digital transformation. Our solutions can help your firm thrive again as it recovers. We can help you with everything from optimizing processes to improving client experiences.
In today's competitive restaurant industry, customized order management is crucial for success. Recent studies show that customers prefer placing to-go orders over the phone and ordering directly from restaurants. Our innovative CRM and cloud-based telephony platforms combine to create a unified agent desktop that enables intelligent personalization with real-time order customization and predictive upsell/cross-sell capabilities. By centralizing order management and integrating point-of-sale capabilities, we help you increase revenue per order by up to 10% and reduce order-to-delivery times by up to 50%, all while improving customer satisfaction.
At SPM Global Technologies, we provide a comprehensive food ordering solution designed to elevate customer loyalty in the food services industry. Our tailored solution enables customers to place orders effortlessly from any location, at any time and through any device, whether they are on the move, in a stadium, or boarding a flight.
Our end-to-end food ordering solution seamlessly integrates with restaurant point-of-sale (POS) systems, kitchen display systems, data management, payments services, loyalty programs, social media, and other enterprise applications, resulting in a harmonized approach that unifies every aspect of the business, from kitchen management to enterprise-level systems that track sales and transactions.
Our custom solution facilitates faultless execution, leading to delighted customers and enhanced customer loyalty. At SPM Global Technologies, we take pride in providing a sophisticated food ordering solution that combines modern technology with exceptional customer service.
We offer real-time order customization with a personal touch, using cloud-based telephony and advanced technology. Our system allows customers to easily personalize their orders from any device and route them to the appropriate restaurant location for prompt fulfilment.
Our real-time customization system handles high-volume orders and multiple locations, making it the perfect solution for scaling your food ordering system. With our reliable and efficient custom solution, you can deploy with confidence and elevate your food ordering to the next level.
Our real-time order customization system improves efficiency, reduces errors, and enhances customer satisfaction. With our solution, you can expect faster turnaround times, improved order accuracy, and personalized experiences that will keep your customers bouncing for more.
We simplify your business operations by unifying your store's POS, payment gateway, loyalty systems, and content management systems into one advanced solution. Our streamlined platform enables you to easily manage multiple systems, minimizing errors and reducing complexity. With our personalized and efficient solution, you can provide a seamless experience for your customers while also increasing revenue and improving operational efficiency.
We leverage advanced analytics tools to generate predictive and prescriptive reports. Our solution learns more about your customers over time, enabling you to make data-driven decisions that improve the customer experience and drive revenue growth. With our system, you can gain valuable insights into customer behaviour and preferences and use that information to provide personalized recommendations and targeted marketing campaigns.
We help you build strong loyalty programs with targeted offers, enhancing customer engagement and retention. With our solution, you can improve customer satisfaction, increase revenue, and build a loyal customer base.
Embracing the power of today's new digital capabilities is crucial for businesses to serve customers by looking forward and backwards. At SPM Global Technologies, we understand the vast and growing potential of the expertise, and we are here to help you take the first step towards utilizing them to drive growth and improve customer experiences. We offer 24/7 support services to run your business smoothly. You can also opt for the Free Trial service to experience our capabilities in real-time.
Let us help you harness the power of digital innovation and stay ahead of the competition