...IT Services and Solutions| SPM Global Technologies

IT Services

IT Services - Get the most out of your IT infrastructure

Managed IT services are a great way to improve your organization's productivity and security. Everything from determining the current state of your IT infrastructure to identifying issues and proposing workable solutions will be handled by the managed service provider. They'll even assist you in infrastructure upkeep by ensuring that it runs smoothly. Instead of worrying about managing IT on your own, you can concentrate on running your business with IT Managed Services.

IT Services.png

Our Deliverables for IT Managed Services

We plan a customized scope of managed IT services based on the needs of each business because we recognize that each requirement is unique.

  • Evaluation of the IT infrastructure

    Focusing on scalability, operational efficiency, and security, our experts assist you in assessing the state of your IT infrastructure. In addition, we will help with cost reduction and improving the IT infrastructure roadmap via planned solutions to the identified problems.

  • Administration of IT infrastructure

    We address user administration, software configuration , and updates on a regular basis. Furthermore, oversee servers, networks, cloud and on-prem data centers, and cloud administrations. We aid in the administration of virtual desktops, evaluation of vulnerabilities, and analysis of compliance with detailed reports.

  • Consistent IT infrastructure monitoring 24/7

    Since we understand that the organization's servers and applications are the base of any business, consequently, we screen them nonstop guaranteeing their accessibility whenever. Our specialists will perceive the issues and resolve them before they influence your business. Since we understand that the company's servers and apps are the core of any business, therefore, we monitor them around the clock ensuring their availability at any time. Our experts will recognize the issues and resolve them before they affect your business. We support the configuration of devices for infrastructure monitoring and warning. Every infrastructure node's availability, uptime, and response time are reported. In addition, we offer a Managed Network Operations Center (NOC) and administer troubleshooting to sustain infrastructure productivity.

  • IT Help Desk Solutions

    Digital transformation is necessary for business optimization, which results in a robust IT infrastructure. IT issues hinder productivity because of this reliance. Through an automated resolution process, IT Helpdesk provides a solution to these issues.

    All systems, servers, and network devices used by end users are covered by our IT services. We aid in managing antivirus software through installation and configuration. Our experts run patches regularly to update, patch vulnerabilities and fix bugs on all the office network's systems. We put the best security practices into action to stop the loss of data on the network, cloud, and endpoint. In addition, we manage assets - deployed, upgraded, maintained, and recycled. By the affirmed SLAs, we hold an exceptional service level in terms of KPIs like response time, resolution time, and success rate. To reduce the impact on your business, our ticketing system assigns priority to each ticket based on urgency and importance.

  • Cloud management

    We provide managed services for AWS, Azure and multi-cloud infrastructure management. Help you in establishing cloud infrastructures. Embark the accountability of applications and data migration to the cloud. Also, enhance cloud monitoring and optimization.

  • Managed application services

    Your applications can be kept highly available and up to date with changing business requirements using managed application services. It delivers a cost structure that can be anticipated in advance, making it simple for companies to plan and forecast their year in advance. With the consistent delivery of new features and design experiments, we provide application monitoring, troubleshooting, modernization, and evolution through managed application services.

  • Managed DevOps

    You can cut down on the number of failures and the average amount of time between an environmental failure and downtime by using our DevOps Managed Services. It further develops the product improvement life cycle to upgrade quality and spryness. You can get the most out of the cloud with the help of our experts. We have a team of experts who can assist customers in remaining fully operational and competitive through assessments, strategic planning, deployment, and support.

  • Managed Security

    We are a leading service provider for managed security services delivering outsourced monitoring and management of security devices and systems. Managed firewalls, virtual private networks, vulnerability scanning, and anti-virus services are among our offerings with round protection for your information technology assets.

  • Call us or email us to collaborate with us!

Get A Free Trial Service

IT Services